Submit a Support Ticket

Submit a Support Ticket is a user interface window where players can request help from support. Before submitting a ticket, a player must select the category. After that, a subcategory can be selected. There is a text field underneath that allows for entering details of the support request.

Categories and subcategories

 * Technical Issues
 * Performance
 * Crashing
 * Report Player
 * Offensive Language
 * Offensive Character Name
 * Scam
 * Bot / Cheater
 * Harassment
 * Gold Selling
 * Loss / Recovery
 * Lost Item
 * Deleted Character
 * Scammed
 * Hacked
 * Lost Currency
 * Bug
 * Bug Report
 * Gameplay
 * Environment
 * NPCs
 * PvE
 * PvP
 * Tradeskills
 * Abilities
 * Groups
 * Suggestions